Sleep Assist® User Manual

Open the iOS App Store, search for Sleep Assist®, and download it.

iOS

For iPhone and iPad. Follow the on-screen prompts to complete installation.

Download on the App Store

Open Google Play, search for Sleep Assist®, and download it.

Android

For Android devices. Follow the on-screen prompts to complete installation.

Download on Google Play

The easiest way — most users get connected right here.

1. Tap Connect to start searching for your bed.

2. If a Bluetooth permission prompt appears, tap Allow — otherwise the app can't find nearby beds.

3. Wait while the app searches for nearby beds.

4. When beds are found, a list appears. Select yours and continue.

5. If the app finds your bed but can't determine the type yet, select it first, then follow the prompts to the bed type selection page.

6. Confirm the correct bed type on the selection page, then continue.

Didn't auto-search find your bed? Try scanning the QR code instead.

1. On the Unable to Connect page, tap Scan QR Code with Camera.

2. If a camera permission prompt appears, tap Allow.

3. Point your camera at the QR code on the control box underneath the bed.

4. Once connected, follow the on-screen prompts to continue.
5. If it says connection failed, make sure Bluetooth is on, then go back and try again.

QR code not working, or still can't connect after scanning? Enter the device ID manually.

1. On the Unable to Connect page, tap Manually Enter Bluetooth ID.
2. The device ID is on the control box underneath the bed — see the illustration for reference.

3. Enter your smart bed's device ID.

4. Make sure the entry looks right, then continue. If the format is wrong, the page will tell you — just fix it and try again.

5. Once connected, follow the on-screen prompts to continue.
6. If it says connection failed, make sure Bluetooth is on, then go back and try again.

Don't want to connect right now, or was this bed already connected before? Tap Skip To Sign In to move on.

If this is your first time, or the bed hasn't been linked to your account yet, go back to the earlier sections above.

Adjustable beds don't need an account — the app goes straight to the Homepage once connected, and you're ready to go. That's the end of Chapter 2. Next, read 4. Adjustable Bed in full.

First-time smart bed users still need to sign up, sign in, and complete the initial profile. Next step: 2.5 Create Your Smart Bed Account.

Complete sign-up directly on the Sign Up page.

1. Enter your email address.

2. Create a password, then enter it again to confirm.

3. Select your region.

4. Check the required agreement boxes.

5. Tap the sign-up button.

6. Check your email for the verification code, then enter it in the app to complete verification.

Already signed in to Apple on your phone? You can use it for a quick sign-up.

1. Tap Apple at the bottom of the sign-up page.

2. Complete Apple authorization on the system screen.

3. Once done, you'll return to the app to continue setup.

Already signed in to Google on your phone? You can also use it for a quick sign-up.

1. Tap Google at the bottom of the sign-up page.

2. Complete Google authorization on the system screen.

3. Once done, you'll return to the app to continue setup.

Bluetooth smart beds have a simpler process.

1. Wait for the app to finish the Bluetooth connection.

2. Wait for the app to finish the smart bed setup.

3. Connection complete — on to Sleep Data Tracking.

Wi-Fi smart beds also need to be connected to your home Wi-Fi.

1. Select an available Wi-Fi network. Use a dedicated 2.4G or 5G band — don't use a combined multi-band network.

2. Enter the Wi-Fi password and continue.

3. Wait for the app to finish the Bluetooth connection.

4. Wait for the app to finish the Wi-Fi connection.

5. Wait for the app to finish the server connection.

6. Connection complete — on to Sleep Data Tracking.

Once the bed is connected, the page shows Sleep Data Tracking, where you decide whether the app should record your sleep data going forward.

1. Read the instructions on the page.

2. Choose whether to turn it on. If you turn it off, the app won't track sleep data or generate sleep reports. You can always turn it back on later in Settings.

3. Tap Continue to move on to your first profile setup.

1. Enter your nickname.

2. Read the setup instructions on the page.

3. Fill in basic info: gender, height, weight, mattress thickness, birthday, time format, etc.

4. After basic info, move on to the Sleep Goal page.

5. Continue to the personal tags page and pick the ones that fit. You can also tap Skip for now.

6. Done — you'll enter the home screen.

1. Enter your nickname.

2. Read the setup instructions on the page.

3. First, choose your sleeping side.

4. Open the basic info page and confirm unit settings first.

If you adjust the units or a key field, the system may briefly save the settings.

5. After basic info, continue with Sleep Goal and choose the sleep area you want to improve first.

6. On the final personal tags page, review everything and tap Finish to enter the home screen.

Once you see the home screen, your first connection and setup are all done.

1. Open the Sign In page.
2. Enter your registered email and password.
3. Tap Sign In.

4. Sign-in successful — you're on the home screen.

Signed up with Apple? Tap the Apple option on the Sign In page.

1. Tap Apple at the bottom of the Sign In page.

2. Complete Apple authorization on the system screen.

Signed up with Google? Tap the Google option on the Sign In page.

1. Tap Google at the bottom of the Sign In page.

2. Complete Google authorization on the system screen.

1. When the selected date has sleep data, the top of the page shows your sleep score and summary.

2. The page auto-refreshes once on load. To get the latest data manually, tap the refresh button.

3. To view another date, tap the date and switch using the pop-up picker.

1. Your Highlights show key sleep metric cards — swipe left or right to browse.

2. To adjust what's shown, tap Edit on the right.

3. The home screen shows the top three cards. Drag to reorder, then tap the button in the upper right to save.

1. Quick Actions give you fast access to features like Real-Time Data, Sleep Schedule, and more.

2. To adjust the order or content, tap Edit on the right.

3. Same idea — the home screen shows the top four actions. Drag to reorder, then save.

1. Discover shows sleep-related articles. Tap any that catch your eye to read them right in the app.

1. For a more detailed sleep analysis, tap or pull down the sleep score area to open Sleep Report.

2. Need to change account, notification, device, or other settings? Tap Settings.

1. On the home screen, tap the sleep score area or pull down to open Sleep Report.

2. Start with today's sleep results and metrics. "Today" usually means the sleep session from last night through this morning. The current report covers 3 categories with a total of 9 metrics.

3. To view another date, tap the current date.

4. Pick the date you want from the pop-up to switch to that night's report.

5. Tap a category score to view the metrics under that category.

1. In the Sleep Report, tap any metric card to open its detail page.

2. Check the detailed data explanation. To ask follow-up questions, tap Ask me in the daily view.

3. Switch between weekly, monthly, and yearly trends.

The Sleep Report groups its 9 metrics into 3 categories: Quantity, Quality, and Biomarkers. Each metric's detail page shows the night's data with an explanation of what it means.

Quantity — how much you slept:

• Duration: the total time you spent asleep, with a breakdown of the Awake, REM, Light, and Deep stages across the night.
• Efficiency: the percentage of your time in bed that you actually spent asleep.
• Timing: when your sleep began, compared with your ideal window — a consistent bedtime helps keep your body clock steady.

Quality — how well you slept:

• Restfulness: how much you moved during sleep — frequent movement can mean less settled sleep.
• Awakenings: brief wake-ups after sleep began — how many times, and how long you were awake.
• Restoration: the percentage of sleep spent in the Deep and REM stages, which matter most for physical recovery.
• Snoring: your snoring time for the night. On compatible smart beds, the bed can detect snoring and gently raise the head side to help (Anti-Snore Intervention), and the report counts these interventions.

Biomarkers — your body's signals during sleep:

• HRV (Heart Rate Variability): the variation in time between heartbeats — a useful signal of recovery and overall condition.
• RHR (Resting Heart Rate): your lowest heart rate while fully at rest. A rate that stays above your usual baseline can mean your body is under strain.

Open Sleep Schedule from Quick Actions.

1. On the Sleep Schedule page, review the Active Schedule and Weekly Schedule sections.

2. Tap Add New Schedule and choose the days it applies to. A Bluetooth smart bed keeps a single weekly schedule; a Wi-Fi smart bed can have a separate schedule for each day, up to seven.

3. On the edit page, set Rest Actions and Rise Actions (positions, massage, lighting, etc.), then save. The bed will repeat these actions at your chosen bedtime and wake-up time.

1. Just want to change tomorrow? Tap Add for Tomorrow Only or Change for Tomorrow Only.

2. Set the Rest Actions and Rise Actions for tomorrow, then save. The system runs this one-time schedule tomorrow only. If there's also a weekly schedule, the one-time plan takes priority.

You'll see the most-used settings for your current smart bed. Confirm which bed you're working with, then decide what to change.

1. On the Settings page, tap Bed Settings.

2. The page shows Bed Side, Anti-Snore Sensitivity, Disconnect Bed, and Sleep Data Tracking; Hardware Update appears only when an update is available. The Bed ID near the bottom lets you verify which bed you're managing.

The sleeping side doesn't match the current setting? Change it here. Getting this right makes side-related settings and data more accurate.

1. Tap Bed Side.
2. In the panel, choose Center, Left, or Right.
3. Tap Confirm to save.

Want the bed to respond faster when snoring is detected? Adjust the sensitivity here. If you'd rather not use it for now, just turn it off.

1. Tap Anti-Snore Sensitivity.
2. Use the Enable Automatic Anti-Snore toggle to turn it on or off.
3. If it's on, choose Low, Medium, or High.

To keep seeing new sleep data in the app, keep Sleep Data Tracking on. If you turn it off, existing data stays, but new data won't sync.

1. Stay on the Bed Settings page.
2. Toggle Sleep Data Tracking on or off.

When off, the app stops recording new sleep data. When you turn it back on, only future data will continue syncing.

No longer using this bed, or switching to a different one? Disconnect it here. Your account can usually still see historical data, but no new bed data comes in until you reconnect.

1. Tap Disconnect Bed.
2. Review the prompt in the confirmation dialogue.
3. All good? Tap Disconnect.

See "New" here? That means a hardware update is available for the bed. Updates usually fix issues or add capabilities. Once it starts, stay near the bed until it's done.

1. Tap Hardware Update.

2. In the Bed Update dialogue, tap Update Now.
3. Stay near the bed and wait for the progress to finish.

4. If the update fails, tap Try Again to retry or Later to come back to it.

Adjust how long you want to sleep each night. Once set, sleep-related features will align with your goal.

1. On the Settings page, tap Sleep Goal.
2. Choose your preferred sleep duration.

Help the app understand your routine and what matters most to you. Don't overthink it — just pick what's closest.

1. Choose the sleep type that fits you best — Lion, Bear, or Wolf.
2. Choose the improvement goal you want to focus on right now.
3. Tap Confirm to save.

1. On the Settings page, tap Apple Health Integration.

2. On the Apple Health authorization page, turn on the permissions you need and tap Allow.
3. Once enabled, the page shows the active state. If you later turn it off, no new data gets written, but what's already there stays.

If your phone supports Health Connect, use this to sync health data.

1. On the Settings page, tap Health Integration, then tap Health Connect Integration.
2. Turn on Enable Health Connect.

3. Follow the on-screen prompts. Tap Open the Health Connect app, find the Sleep Assist® app, and complete authorization.

4. On the Health Connect permissions page, turn on the read/write permissions you need, then return to the app.

Using Samsung Health? Complete authorization and turn on syncing here.

1. On the Settings page, tap Health Integration, then tap Samsung Health Integration.
2. Turn on Enable Samsung Health.

3. Tap Open the Samsung Health app, go to Settings > Apps, and select the Sleep Assist® app to authorize.

4. On the Samsung Health permissions page, turn on the permissions you want to share, then tap Done.

If your phone's notification permission isn't on, none of the reminders below will work. Best to take care of this first.

1. On the Settings page, tap Push Notifications.
2. Turn on Receive Push Notifications. If a system prompt appears, tap Allow. If not, go to your phone's system settings to enable notifications.

Want a reminder each morning to check your sleep report? Set it here.

1. Turn Morning Notifications on or off as needed.
2. Choose the reminder time in Morning Notifications Time.

Want a nudge in the evening to wind down? Set it here. Great for building a more consistent routine.

1. Turn Evening Notifications on or off as needed.
2. Choose the reminder time in Evening Notifications Time.

Worried the bed might go days without syncing? Turn this on to catch long gaps early.

1. Turn on Sleep Assist Sync Reminders.

Prefer getting your sleep report by email? Turn this on and pick a frequency — the system sends reports on schedule.

1. Turn on Sleep Report via Email.
2. Choose the frequency in Notification frequency.

The dialogue is titled Migrate your previous account? and names the older app your account was found in. It also spells out the scope:

• Migrated: your account and the smart beds paired with it.
• Not migrated: your name and your sleep history (still viewable after migrating — see 6.1.5).

You have two choices:

1. Migrate my account: bring your old account over and continue with the steps in 6.1.2.
2. Continue as new account: skip migration and create a brand-new account with the same email (or the same Google/Apple identity). Your old account and its data stay untouched — but this can't be undone, and the dialogue won't appear again.

Want to decide later? Close the dialogue (the close button, a tap outside it, or the system back gesture). Your email and password stay filled in, and the dialogue appears again the next time you submit.

Triggered from an email sign-in or sign-up, migration takes at most five steps:

1. Choose the older app. This step only appears when your account is found in more than one older app — otherwise it's skipped. Select the one to migrate and tap Continue.

2. Read the Migration Terms, check to agree, and tap Continue.

3. Confirm your email — it's pre-filled with the one you just used and can't be edited. Check both Migration Terms and Privacy Policy, then tap Send Code.

4. Enter the 4-digit code from your email. A correct code advances automatically; a wrong one turns the field red and clears it for another try. If nothing arrives, tap Resend Email after the countdown ends.

5. Set a new password — at least 8 characters with one special character (!@#$%), entered the same way twice (your old password isn't carried over). Tap Submit & Migrate to finish.

You'll briefly see Migration complete, then move on automatically — see 6.1.4.

Only the older Dawn House app supported third-party sign-in. If your old Dawn House account used Google, Apple, or Facebook, there's no in-app migration flow for it — and signing in to the new app with the same Google or Apple account won't identify your old account either. Instead, the support team migrates it for you by email:

1. Watch for the migration guidance email in the inbox tied to your old account. It includes a Migration Agreement.
2. Register a new account. Following that email's guidance, register for the new Sleep Assist® with the same email as your old account. If your old account used an Apple private email, register with your regular email instead.
3. Reply to the migration guidance email from your old account's address to confirm it's you. Completing the email's steps counts as agreeing to the Migration Agreement.

The support team links your old app's sleep history to your new account, and if a bed was paired with your old account and you haven't connected one yourself, they migrate that bed over too. When it's done, you'll get a confirmation email and a View Previous App Data entry will appear in the app — see 6.1.5. In the meantime, you can keep using your new account and the app as usual.

Once you see Migration complete, you'll fill in your account profile — the same steps as first-time setup (see 2.7 Complete Your First Profile). After that, the app takes you to the right home screen based on the bed you're connected to and the bed on your old account:

• If a bed is already connected, you land on the connected home screen.
• If no bed is connected yet, you land on the disconnected home screen, where you can start connecting a bed anytime — see 9.4 Home Screen Shows Disconnected.

Your old account's sleep history isn't migrated into the new app, but you can still view it — see 6.1.5.

Sleep records, heart rate, HRV, respiratory rate, and other history from your older app aren't migrated into the new app, but you can view them separately after migrating:

1. Open Settings.
2. Open Account & Security.
3. Go to Data & Sharing Settings.
4. Tap View Previous App Data. The source app is shown beneath it (the name after From).

This opens your older app's sleep history — no need to sign in again. This option only shows for users who migrated; if you choose Continue as new account instead, it won't appear.

If you see any of these prompts during migration, here's what to do:

• Account not found.: appears on Sign In when neither the new nor the old apps have an account for that email. Check the email for typos, or switch to Sign Up.
• Wrong password: the email is right, but the password isn't. Re-enter it, or tap Forgot Password? on the Sign In page to reset.
• Unable to send code. Please try again: the code couldn't be sent. Check your connection and tap Send Code again.
• Verification field turns red: the code is wrong, the field clears, and you can re-enter. If it never arrives, tap Resend Email.
• Something went wrong. Please try again. Or a network prompt: the migration didn't complete, and your old account and data are unaffected. Try again later from the same sign-in entry point, and the migration dialogue will reappear.

1. Go to Settings, then tap Account & Security.

1. Tap Personal Information.

2. Update what you need.
3. Tap Confirm at the bottom.

If you're changing both units and body measurements, adjust Units first — it makes height, weight, and similar fields easier to verify.

Just want to switch the app language? That's also in Personal Information.

1. Tap Personal Information.

2. Find Language.
3. Select the language you want.
4. Tap Confirm at the bottom.

1. Go to Settings, then tap Account & Security.

1. On the Account & Security page, tap Data & Sharing Settings.

Want to remove sleep records from specific dates? Use Delete Sleep Data.

1. Tap Data & Sharing Settings.
2. Tap Delete Sleep Data and pick the dates to remove.

3. After selecting, confirm in the pop-up.

Want to keep your own copy of your sleep records? Here's how.

1. Tap Data & Sharing Settings.
2. Tap Download Sleep Data and follow the prompts.

Want to see reports shared with you, or share your own? Here's where.

1. Tap Data & Sharing Settings.
2. Tap Sharing Settings.

You can view what's been shared with you and manage your own sharing.

Want your coach, physician, or family to see your sleep data? Share it with them by email.

1. In Sharing Settings, switch to Share with Others, then tap + Share Your Report.

2. Enter the recipient's email address. They'll receive an email invitation to create a Sleep Assist® account, which then lets them view your data. To share with more people, tap + Add Another Contact.
3. Tap Share Report.

You can remove a recipient at any time in Sharing Settings.

1. Go to Settings, then tap Account & Security.

1. Find Sign In With Face ID.
2. Turn it on.

3. If the system asks for Face ID permission, allow it — or go to system settings to authorize.
4. Next time you sign in, Face ID verification comes first.

1. Go to Settings, then tap Account & Security.

Change it directly in Account & Security.

1. Tap Reset Your Password.

2. Enter your current password in Current Password.
3. Enter the new password in the New Password field.
4. Enter it again in Confirm New Password.
5. Tap Reset Password.

The new password must be at least 8 characters and include one special character (!@#$%). Use it next time you sign in.

Don't keep trying old passwords — email recovery is faster.

1. Tap Reset via email at the bottom of the page.
2. Enter the verification code from your email.

3. Set a new password on the Create a new password page.

4. Done — you'll be taken back to the Sign In page. Sign in with your new password.

1. Go to Settings, then tap Account & Security.

Before confirming, consider:

• Want to keep your sleep data? Use Download Sleep Data first.
• Only want to delete some sleep data? Use Delete Sleep Data first.
• Just taking a break from the app? Signing out is usually better than deleting.
• Just need a new password or Face ID? Use Reset Your Password or Sign In With Face ID — no need to delete.

If you're sure, follow these steps:

1. Find Delete Your Account near the bottom of the page.
2. Read the on-screen message again to make sure it matches your expectations.

3. All good? Follow the prompts to complete the deletion.

1. Make sure the bed is powered on and your phone is nearby.
2. If connecting a Wi-Fi smart bed, confirm you're using a dedicated 2.4G or 5G band — not a combined multi-band network.
3. Restart the bed search and try again.

1. Didn't auto-search find it? Try scanning the QR Code with the camera first.
2. QR code didn't work? Switch to manual device ID entry.
3. Bed found, but the type can't be confirmed? Select the correct type manually and continue.

Still can't connect? See 9.2 Permissions Not Enabled.